Return policy

Last updated May 09, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.



All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in the condition in which you received, with all spare parts, charger and power adapter.



To return an item, please fill out the claim form. After receiving a RMA number from our customer care agent, place the item securely in its original packaging and the item, the invoice, charger, power cable, then use the prepaid mailing label you received.

furbify s.r.o., Osada Reviczkého 38, 946 03 Kolárovo

Attn: Returns


Osada Reviczkého 38, 946 03 Kolárovo

Kolárovo, Slovakia /Nitra region/Komárno district 94603


You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.



After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least sixty (60) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.



The following items cannot be returned or exchanged:

antivirus software

Office 365

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.



If you have any questions concerning our return policy, please contact us at:

+421 948 881 863